Improve First Time Fix Rates
Preventive maintenance, pre-trip, post-trip and DOT inspections must be consistency and accurate to reduce maintenance costs. With maintenance technicians spread across many facilities, remote from company experts, fleets must find creative ways to train and provide real time support to keep power units on the road. XRMentor® empowers fleet experts to train remote technicians to perform accurate inspections at scale and connect in real time to troubleshoot and get assets back into service.
Instructor-led and self-guided training enhanced with augmented reality
Perform better preventive maintenance inspections
Improve compliance to preventive maintenance inspections by distributing how-to guides to remote employees.
- Rapidly create new PM procedures through an easy to use web platform
- Share how to videos and examples to improve decision making using pictures and 3D models
- Distribute information for download on any mobile device, anywhere at anytime
Provide remote, 1:1 instructions to return to service faster
Return equipment to service faster by provided 1:1 instruction to remote employees using remote video collaboration.
- Connect with remote employees through mobile devices or laptops
- Provide real time instruction or have employees demonstrate ability and knowledge to subject matter experts
- Troubleshoot issues in the field in real time to reduce time to repair